Customer Testimonials

Dear Ian,

Thank you so very much for all of your hard work on my behalf. I am so sorry for leaving you and Enumclaw Insurance. I learned my lesson, I won’t do that ever again. Thank you so much (April 2012)

Dear Kerwin,

Thanks so much for arranging this for me – it feels good to have a local business handling this and being available, knowing about local conditions, all that.

Let me know if there’s anything else I need to do. I hope you have a wonderful, warm season. (May 2010)

Hi Gigi,

First off, you are wonderful and thanks again for your time on your day off. Our phone numbers have changed and our old number is no longer ours.

Take care and give Jodi our best. (2010)

Hi Gigi,

I just wanted to thank you SOOOO much for doing such a great job of handling this claim for my mom! It was so frustrating trying to get info out of Safeco at times and it was so wonderful to have you there to help and take care of things, even if they were not your responsibility.

You’re the Best! (2010)

Hello Ian and Islanders Insurance,

Here is the last installment.

Just wanted to say thanks for keeping High Standard Company in business. This has been the most difficult time I have faced. Cut throat competition, economic crash, saturated labor market, home & shop fire, etc., but I am still in business! Thanks for everything. (2010)

Dear Ian and Company,

Thank you so much for all you’ve done for us. I promise we don’t take it for granted. The service you all have provided to us is way above and beyond what’s expected or even normal. So, a big THANK YOU to you! P.S. – We love our new home. (2009)

Hi Gigi,

I just wanted to take a moment to let you know what an invaluable employee you have in Jodi. I have been a customer for years and at times not an easy one at that and she continually goes above and beyond to assist me. I have recently moved and I consciously chose to stay with Islanders Insurance instead of switching to an agent close to me because of the assistance she routinely provides me. She is always so professional and accommodating and does everything with such a positive attitude. If there is any special acknowledgement that can be given to her, I think she really deserves it. Thank you for your time, A very satisfied client. (2011)

Kerwin & Gigi,

My father lives on Lopez and has had his insurance with you folks for many years. Monday, I had my first opportunity to interact with you and wanted to tell you what an attentive, efficient and forward thinking employee you have in Jodi Logsdon. I was inquiring about how to get my father’s three insurance policies on autopay and Jodi whipped into action. She figured out what I needed, took information, called Allstate for the mechanics, and has diligently kept me informed about the process. (2011)

Anyway, in a world where many employees are happy to help but mainly there for the paycheck, it sure seems that Jodi is two cuts above the rest. Keep her! If I weren’t retired and if she moved to Bellevue, I’d try to hire her away from you. Thanks for the excellent service. (2011)

Mary, Hopefully this will wrap things up. You and Jodi brightened my day. (2010)

Hi Ian, Thanks for everything. You have been awesome! I really appreciate all your help over the years. I have printed the form and will get in the mail tomorrow. Thanks again. (2012)

K, blowers seem to be doing the job; everything associated wtih the insurance response has been more than one could reasonably expect; thanks to you and your guys. (2012)

Gigi, Thanks so much for your letter closing my claim for a lost hearing aid. As usual, you folks are on top of things in a most pleasant manner for me. This last experience compels me to say how delighted I have been with your office and Safeco over the many years we’ve been together. I know it is a complicated process and involves many people, all of whom, in my experience, have shown interest and compassion combined with efficiency and timeliness. Thanks. (2012)